We're looking for safe, professional, experienced drivers with or without the Passenger Carrying Vehicle (PCV) qualification to drive our passengers along our city centre and suburban routes.
You'll need to be excellent at customer service – friendly, approachable and helpful to every passenger who gets on your bus. You'll also complete walk-round checks to ensure your bus is road-worthy, check for lost property, use the on-bus radio, issue tickets and use ramps to help disabled customers as and when required.
We have ten bus garages located across the West Midlands in the areas below. When applying for one of our roles we aim to place you at the nearest location to your current address:
The basic working week is 38 hours, working 5 days per week, which will include weekend working. The average working day is 7 hours and 36 mins. All work operates on a shift system, for example:
- Early shifts: starting any time between 0350 and 0545
- Splits / middle shifts: this is where your work is split into two portions (to cover the peak travel periods) – an AM and PM duty with an unpaid break between each portion
- Late shifts: usually commencing sometime between 1545 and 1800 in the afternoon
Our recruitment process enables you to gather more information regarding the job, and to make the right decision as to whether the job is for you. Upon receipt of your application we will process your details, and if you meet our criteria we will invite you along to one of our recruitment events at our main training centres in one of our West Midlands locations. Here you will view a detailed presentation about the role you have applied for and have ample opportunity to ask our experienced Recruitment Officers any questions you may have about the job.
If a bus driving job sounds right for you, then we will start the recruitment process, which incorporates a written assessment, based on Highway Code traffic sign knowledge, driving theory based questions and a basic numeracy and literacy test. This is followed by a driving assessment in a vehicle suitable to your licence, and an interview for us to get to know you on a more personal basis.
The training you will receive is provided at the highest level by experienced and qualified PCV Driver Training Instructors who will deliver accredited on-road practical training to you in order for you to obtain your PCV licence or up skill your current PCV driving standards, followed by essential core skills classroom based training to prepare you for service driving.
If you hold a PCV licence already, choose the option “PCV Driver” below and click apply. If you don’t have a PCV licence (you have just a car licence), then click “PCV Driver Trainee”. Continual development and training are highly important to us at National Express and you will be required to obtain your NVQ Level 2 in Passenger Carrying Vehicle driving as part of your ongoing development, along with maintaining your professional driving licence through Driver CPC (Certificate of Professional Competence).
Potential to become a Master driver
As a driver with National Express you will become a professional driver who has undertaken extensive training and someone who meets our own high standards.
Our Master Driver programme, which is unique to National Express, both recognises and further develops the skills and potential of all of our bus drivers.
Everyone who joins our business will start as a Professional Driver with the potential to then progress to become either an Advanced Driver or Master Driver. Drivers gaining these additional qualifications will have the opportunity to wear a special tie and badge to help others recognise their personal achievements.
Advanced and Master Drivers will have an excellent safety record, excellent driving skills and be a champion for customer service.
National Express is also the only company to be able to train its Master Drivers to the higher standards required by the Institute of Advanced Motorists (IAM). Whilst you remain with us we will pay your annual IAM membership fee which brings many additional personal benefits including discounted breakdown cover, potential reductions on car, motorcycle and home insurance, and savings on many other lifestyle purchases.
Should you have any queries regarding your application, please contact our Driver Recruitment Team on 01922 856 163.
For any driving vacancies in our Dundee Operations, please contact their Training Office on 01382 201121 ext 234.