Position Location Salary Role Type Closing Date Options
NXMM40 - Customer Service Representative Midland Metro, Wednesbury starting at £16,731 per annum Permanent 29th January 2017 Back to description

Application Progress

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This application is our first chance to get to know what you're like and how well you would fit in with the National Express team. Please fill in the form thoroughly, taking your time, so we can get as full a picture of you as possible. Unfortunately, we may have to reject forms that are not correctly or fully completed.

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Personal Details

First Name *

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Last Name *

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Place of Birth

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Address *

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Postcode *

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Email Address *

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Telephone Number (daytime) *

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Telephone Number (evening) *

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Telephone Number (mobile) *

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Education Details

Please enter details for all qualifications earned at secondary school level and beyond. Please list all subjects and grades for each level of qualification in one entry.

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Level of education *

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Place of education *

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Year taken *

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All subjects and grades at this level *

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Employment History

Please confirm details of employment starting with your current or last employer, working backwards, covering the last 10 years. Please confirm details of any periods of unemployment if applicable.

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Employer *

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Job title and main duties *

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Start date (month and year) *

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Leaving date (month and year) *

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Personal Statement

Please describe how you feel your skills, knowledge, qualifications and experience match those of the role you are applying for. *

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Vision and Values

Vision
To earn the lifetime loyalty of our customers by consistently delivering frequent, high performing public transport services which offer excellent value.

Values
Excellence - We constantly strive to be excellent in all that we do.
Safety - We only do what is safe and stop any unsafe behaviour.
Customers - We place them at the heart of our business and relentlessly meet their expectations.
People - We develop the talents, reward the exceptional performance and respect the rights of all our employees.
Community - We are active in the communities we serve to generate economic, social and environmental value.
We'd like you to tell us why you think you can work well in a company that finds this vision and these values important.

We'd also like you to explain how your skills and attributes match those on the job description.
Include any other information that supports your application. *

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Convictions & County Court Judgements

Failure to complete the following sections to the best of your knowledge may lead to a delay in the application screening process. It is important that these questions are answered truthfully as pre-employment checks will be carried out
Please detail any convictions (including pending), unless they're regarded as 'spent' as defined by the Rehabilitation of Offenders Act 1974.

As part of the recruitment process, we undertake a CRB check as part of your application.

Please put 'not applicable' in any of the boxes below if it doesn't apply to you.

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Date

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Conviction *

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Sentence *

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Driving Licence

Do you hold a current UK driving licence?

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Disqualified From Driving

Have you ever been disqualified from driving?

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UK Work Permit

Do you require a permit to work in the UK?

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UK Work Permit Expiry

If you do have a work permit, please enter the expiry date.

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References

Please give the names, addresses, and telephone numbers of two referees. They should both be people from your current, or most recent employers, who have a good knowledge of your work and your character. We'd like to have the contact details for all the employers you've worked with over the last two years, so if you've worked for more than two people, please include these details. Rest assured, we won't contact your referees until we've sent you an offer of employment in writing.

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Full Name *

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Relationship *

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Email *

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Telephone *

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Previous Applications

How long is your notice period? *

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Have you applied for employment with us in the past? *

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Have you worked for us in the past? *

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If you have worked for us before, please provide details of employment (dates & jobs) and reason for leaving *

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Please provide details of any already committed holiday dates

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Recruitment Monitoring

Where did you hear about this vacancy?

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Which one?

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Equal Opportunities

Ethnic Origin *

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If other, please specify

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Nationality *

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Gender *

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Age range *

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Declaration & Completion

Thank you for completing this form - good luck with your application. Before confirming it, please be sure to read carefully what you've written, and check that you have filled in all the sections.

1) Acknowledgement that all the information you have provided is complete, correct and not misleading.

2) Your authorisation for the Company to contact relevant authorities should we need to check any other information concerning your application to join us.

3) Acknowledgement that you understand we'll keep your application for seven months after we receive it, whether you've applied for a vacancy or speculatively. After this time, it will be confidentially destroyed.

4) All information contained within this application form will be retained only for the purpose it is required for and in accordance with the Data Protection Act 1998.

DATA PROTECTION

You now explicitly consent pursuant to the Data Protection Act 1998 ("the DPA") to the "processing" by us of "sensitive personal data" (as defined by the DPA) in accordance with our employee data subject information statement from time to time, a copy of which is available from HR. You also agree to the "processing" of any "personal data" of which we are the data controller or of which we are the appointed data processor in accordance with our data protection policy.

This consent includes authority to use any photograph of you, appearing as an employee, for publicity and intranet purposes within the Company's literature, website and intranet site. Please note that should you leave the Company we will not use your photograph in any new literature. However, your photograph will remain in circulation until stocks have been used.

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